What happens when I message online or text at Good2Talk?

When you send a message online from a web browser on desktop or mobile or text GOOD2TALKON to 686868, you’ll be connected with a trained, volunteer crisis responder to talk about any issue on your mind.

What happens when I message online or text at Good2Talk?

After texting GOOD2TALKON to 686868 or messaging online, you’ll receive a few automated messages with information about the service and its privacy policy.

Next, you’ll be connected to a trained, volunteer crisis responder who you can talk to about any issue, big or small.

You can end a conversation with a crisis responder at any time by sending the word STOP. You won’t receive any more messages or texts unless you contact us again.

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

If you’d like us to remove your information (including browser-based conversations and texting transcripts) from our records, you can message Good2Talk online or text 686868 with the word LOOFAH at any time.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you text, you’ll be talking to a volunteer crisis responder. Crisis responders are trained, dedicated volunteers from across Canada who are passionate about helping young people and are supervised by professional staff.

What can
I expect during the conversation?

Free, confidential support from volunteer crisis responders on a range of mental health and well-being topics.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

Good2Talk on Instagram

Even during the summer break, Ontario post-secondary students outside Canada can call Good2Talk for free, confidential support, 24/7. No matter the issues, big or small, we’re always Good2Talk. 🌎 📱 ...

Today is International Non-Binary People’s Day, a time we raise awareness and celebrate the incredible diversity of people who identify as gender-fluid. Whoever you are and however you identify, we’re always here to support you at Good2Talk. ...

🔒 Wondering about privacy when reaching out to Good2Talk? Your calls, messages and texts are confidential. We’re dedicated to protecting the personal information of everyone who contacts us.

Check out Good2Talk’s privacy policy on our website for more information.

Contact us 24/7.
We’re Good2Talk whenever you need us!

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