What happens when I message online or text at Good2Talk?

After texting GOOD2TALKON to 686868 or messaging online, you’ll receive a few automated messages with information about the service and its privacy policy.

Next, you’ll be connected to a trained, volunteer crisis responder who you can talk to about any issue, big or small.

You can end a conversation with a crisis responder at any time by sending the word STOP. You won’t receive any more messages or texts unless you contact us again.

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

If you’d like us to remove your information (including browser-based conversations and texting transcripts) from our records, you can message Good2Talk online or text 686868 with the word LOOFAH at any time.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you text, you’ll be talking to a volunteer crisis responder. Crisis responders are trained, dedicated volunteers from across Canada who are passionate about helping young people and are supervised by professional staff.

Meet our crisis responders

What can
I expect during the conversation?

Free, confidential support from volunteer crisis responders on a range of mental health and well-being topics.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

How are post-secondary students feeling about Good2Talk?

Very helpful conversation, first time using the service after a lot of issues. I appreciate you making yourself available overnight for people! It can feel shameful/intimidating to reach out so the positive/affirming/kind approach helped!

I was so thankful to be heard and have my feelings acknowledged. I wasn’t made to feel that my issue was silly and my emotions felt validated. That was reliving, this is my first interaction with a helpline where i felt better after, instead of feeling worse. Thank you 🙂

Exactly what I needed, exactly when I needed it.

You’re work doesn’t go unnoticed, thank you for supporting me during thought times.

Today could have been a really bad day. You helped me take an overwhelming feeling and cope with it. This bad moment didn’t ruin my whole day or week, all because I talked to you. To me, it was life changing.

The Crisis Responder was very helpful and listened to everything I said non-judgementally. I really appreciated his understanding and he shared some resources for me to look into. Thank you again!

Crisis Responder, thank you so much for your help and kind words. You were very understanding and nonjudgmental, and appreciated every second of our conversation.

Talking to you was very helpful and I said things I haven’t been able to share before and it meant a lot.

Good2Talk on Instagram

Open post by good2talkon with ID 18054995228103629

Is summer break feeling overwhelming without your usual school routine?

Many students struggle when the structure of semesters and class schedules are paused. Your brain may be used to classes, deadlines and campus life.

If you're struggling with motivation or feel like your days are blurring together, here are some ideas you can consider to help build structure into your summer days. ➡️

...

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Open post by good2talkon with ID 17915657235135911

Today is International Non-Binary People’s Day, an opportunity to celebrate the diverse identities of non-binary people and raise awareness of the ongoing challenges they experience.

Everyone deserves to feel seen, heard and supported. Your identity is valid, and Good2Talk welcomes you as you are.

Good2Talk is here 24/7, offering confidential, non-judgmental support for ALL post-secondary students, no matter how you identify.

📞Phone: 1-866-925-5454
📱Text: GOOD2TALKON to 686868
⌨️ Message Online: visit Good2Talk.ca and select Message Good2Talk Online ...

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Open post by good2talkon with ID 18138090907413565

As the temperature rises, so can the pressure to present yourself a certain way. Here are some tips to consider to help you feel better about the summer months!

...

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Open post by good2talkon with ID 18043912217301879

Looking to make the most of your summer break? Here are 8 activities for students to try!

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Open post by good2talkon with ID 18070832083955451

Summer break can be an opportunity to recharge and focus on taking care of yourself. 🌟 When you’ve got the time, consider challenging yourself with our self-care bingo! Whether you’re trying something new, spending time outdoors or taking a much-needed break, each square represents something you can try to help you feel your best.

...

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Open post by good2talkon with ID 18164590690358425

There are many reasons why someone who identifies as 2SLGBTQ+ might choose not to come out. Concerns about safety, family dynamics, cultural or religious considerations, or simply not feeling ready are all valid. Your journey is your own and there’s no right or wrong timeline.

If thinking about coming out is affecting your mental health, swipe through for ways you can try to cope and find support.

You’re not alone. Good2Talk is available 24/7 if you need to talk. 💬

📱️ Call: 1-866-925-5454
💬 Text: GOOD2TALKON to 686868
💻 Message Online: Visit Good2Talk.ca and select "Message Good2Talk Online" ...

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What happens when I message online or text at Good2Talk?