What happens when I text Good2Talk?

When you text GOOD2TALKON to 686868, you’ll be connected to a trained, volunteer crisis responder to talk about any issue on your mind.

What happens when I text Good2Talk?

After texting GOOD2TALKON to 686868, you’ll receive a few automated messages with information about the service and its privacy policy.

Next, you’ll be connected to a trained, volunteer crisis responder who you can talk to about any issue, big or small.

You can end a conversation with a crisis responder at any time by texting the word STOP. You won’t receive any more messages unless you text again.

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

If you’d like us to remove your information (including texting transcripts) from our records, you can text LOOFAH to 686868 at any time. Please keep in mind that even if you request that we remove your information from our records, a record of the texting transcript will remain on the phone that you used to communicate with us unless you delete it on the device.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you text, you’ll be talking to a volunteer crisis responder. Crisis responders are trained, dedicated volunteers from across Canada who are passionate about helping young people and are supervised by professional staff.

What can
I expect during the conversation?

Free, confidential support from volunteer crisis responders on a range of mental health and well-being topics.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

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