Calling Good2Talk

Free, confidential support from a professional counsellor on a range of mental health and well-being topics.

What happens when I call Good2Talk?

After calling Good2Talk at 1-866-925-5454, you’ll be welcomed and asked to select a language. You’ll then be able to listen to the prompts to continue. 

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.

What can
I expect during counselling?

You can connect with a professional counsellor to reflect on what you’re going through and options to move forward in the way that’s best for you.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

Good2Talk on Instagram

If you’re studying abroad or out of the country and want to talk, we’re a phone call away. You can use these phone numbers to connect with Good2Talk toll-free from the countries listed ✈️ ❤️ 📞 ...

Come visit us on campus this week! We can’t wait to see you💖 ...

In moments of doubt, practising self-acceptance can be helpful. Here’s how: 💡

Confidential, free support is available 24/7 by calling 1-866-925-5454 or texting ‘GOOD2TALKON’ to 686868.
...

Contact us 24/7.
We’re Good2Talk whenever you need us!

Call Text Peer-to-Peer