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Calling Good2Talk

Free, confidential support from a professional counsellor on a range of mental health and well-being topics.
Call a counsellor

What happens when I call Good2Talk?

After calling Good2Talk at 1-866-925-5454, you’ll be welcomed and asked to select a language. You’ll then be able to listen to the prompts to continue. 

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.

Meet our counsellors

What can
I expect during counselling?

You can connect with a professional counsellor to reflect on what you’re going through and options to move forward in the way that’s best for you.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

Well-being resources

Good2Talk shares resources to support your growth and personal mental health journey.

20 tips from post-secondary students for managing anxiety

6+ ways to foster feelings of hope as a student

8 relationship affirmations for reflecting on connections

Explore resources

How are post-secondary students feeling about Good2Talk?

The Crisis Responder was really helpful lol and I didn’t feel any judgement from them when I was explaining myself and how u felt. They really created a safe space.
Exactly what I needed, exactly when I needed it.
You’re work doesn’t go unnoticed, thank you for supporting me during thought times.
Today could have been a really bad day. You helped me take an overwhelming feeling and cope with it. This bad moment didn’t ruin my whole day or week, all because I talked to you. To me, it was life changing.
I know that you must go through a lot, having to hear depressing stuff all day long. I just wanna say that you’re doing work that really matters and are underappreciated. Please continue helping people like me and be sure to take care of yourself as well ❤️
Very helpful conversation, first time using the service after a lot of issues. I appreciate you making yourself available overnight for people! It can feel shameful/intimidating to reach out so the positive/affirming/kind approach helped!
Crisis Responder, thank you so much for your help and kind words. You were very understanding and nonjudgmental, and appreciated every second of our conversation.

Good2Talk on Instagram

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Today is International Overdose Awareness Day. A day to remember those who’ve lost their lives to overdose, while supporting the families, friends and communities who continue to grieve. If you’re grieving or worried about someone in your life who uses substances, you can visit Good2Talk.ca for resources and support.

Today is International Overdose Awareness Day. A day to remember those who’ve lost their lives to overdose, while supporting the families, friends and communities who continue to grieve.

If you’re grieving or worried about someone in your life who uses substances, you can visit Good2Talk.ca for resources and support. ...

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Before the start of the school year, it may be helpful to pause and take a moment to reflect. Our back-to-school bingo is filled with activities to help you ease into the new routine while supporting your well-being. 💖 Whether it’s taking a mindful break, connecting with a friend, or getting some fresh air, each square offers a gentle way to support your well-being going into the new school year. 📚✨

Before the start of the school year, it may be helpful to pause and take a moment to reflect. Our back-to-school bingo is filled with activities to help you ease into the new routine while supporting your well-being. 💖

Whether it’s taking a mindful break, connecting with a friend, or getting some fresh air, each square offers a gentle way to support your well-being going into the new school year. 📚✨ ...

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We’re Good2Talk whenever you need us!

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