Calling Good2Talk

Free, confidential support from a professional counsellor on a range of mental health and well-being topics.

What happens when I call Good2Talk?

After calling Good2Talk at 1-866-925-5454, you’ll be welcomed and asked to select a language. You’ll then be able to listen to the prompts to continue. 

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.

What can
I expect during counselling?

You can connect with a professional counsellor to reflect on what you’re going through and options to move forward in the way that’s best for you.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

Good2Talk on Instagram

Even during the summer break, Ontario post-secondary students outside Canada can call Good2Talk for free, confidential support, 24/7. No matter the issues, big or small, we’re always Good2Talk. 🌎 📱 ...

Today is International Non-Binary People’s Day, a time we raise awareness and celebrate the incredible diversity of people who identify as gender-fluid. Whoever you are and however you identify, we’re always here to support you at Good2Talk. ...

🔒 Wondering about privacy when reaching out to Good2Talk? Your calls, messages and texts are confidential. We’re dedicated to protecting the personal information of everyone who contacts us.

Check out Good2Talk’s privacy policy on our website for more information.
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Contact us 24/7.
We’re Good2Talk whenever you need us!

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