What happens when I call Good2Talk?
After calling 1-866-925-5454, you’ll be asked to select your preferred language (English, French or Mandarin).
You’ll then be connected to a Good2Talk Community Navigator who can help determine your needs.
Next, you’ll either receive information about support resources nearest you and / or a referral, or be connected to a professional counsellor to start a conversation.
How does Good2Talk help protect my privacy?
What can I talk about?
You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.
Are these services for me?
If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.
Are you an international student?
If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.
Who will I be talking to?
When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.
I expect during counselling?
You can connect with a professional counsellor to reflect on what you’re going through and options to move forward in the way that’s best for you.
de-stress after seeking support
Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.