Calling Good2Talk

What happens when I call Good2Talk?

After calling Good2Talk at 1-866-925-5454, you’ll be welcomed and asked to select a language. You’ll then be able to listen to the prompts to continue.

How does Good2Talk help protect my privacy?

At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.

What can I talk about?

You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.

Are these services for me?

If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.

Meet our counsellors

What can
I expect during counselling?

You can connect with a professional counsellor to reflect on what you’re going through and options to move forward in the way that’s best for you.

How to
de-stress after seeking support

Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

How are post-secondary students feeling about Good2Talk?

The Crisis Responder was really helpful lol and I didn’t feel any judgement from them when I was explaining myself and how u felt. They really created a safe space.

Exactly what I needed, exactly when I needed it.

You’re work doesn’t go unnoticed, thank you for supporting me during thought times.

Today could have been a really bad day. You helped me take an overwhelming feeling and cope with it. This bad moment didn’t ruin my whole day or week, all because I talked to you. To me, it was life changing.

I know that you must go through a lot, having to hear depressing stuff all day long. I just wanna say that you’re doing work that really matters and are underappreciated. Please continue helping people like me and be sure to take care of yourself as well ❤️

Very helpful conversation, first time using the service after a lot of issues. I appreciate you making yourself available overnight for people! It can feel shameful/intimidating to reach out so the positive/affirming/kind approach helped!

Crisis Responder, thank you so much for your help and kind words. You were very understanding and nonjudgmental, and appreciated every second of our conversation.

Good2Talk on Instagram

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As the temperature rises, so can the pressure to present yourself a certain way. Here are some tips to consider to help you feel better about the summer months!

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Looking to make the most of your summer break? Here are 8 activities for students to try!

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Summer break can be an opportunity to recharge and focus on taking care of yourself. 🌟 When you’ve got the time, consider challenging yourself with our self-care bingo! Whether you’re trying something new, spending time outdoors or taking a much-needed break, each square represents something you can try to help you feel your best.

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There are many reasons why someone who identifies as 2SLGBTQ+ might choose not to come out. Concerns about safety, family dynamics, cultural or religious considerations, or simply not feeling ready are all valid. Your journey is your own and there’s no right or wrong timeline.

If thinking about coming out is affecting your mental health, swipe through for ways you can try to cope and find support.

You’re not alone. Good2Talk is available 24/7 if you need to talk. 💬

📱️ Call: 1-866-925-5454
💬 Text: GOOD2TALKON to 686868
💻 Message Online: Visit Good2Talk.ca and select "Message Good2Talk Online" ...