How to contact us using Facebook Messenger

To contact Good2Talk using Facebook Messenger, you need to have access to the Messenger app or Facebook website.

You must then agree to Facebook’s terms of service in your province / territory.

Please note, you need to have Messenger installed to access this service from a mobile device.
How does it work?
Sometimes it’s tough to communicate your thoughts and feelings out loud. Our trained, volunteer crisis responders are only a typed message away and available 24/7 to support you with whatever’s on your mind. You can get in touch about things like anxiety, loneliness, relationships, substance use, abuse, discrimination, identity and more.
- Send us a message using the Messenger app or Facebook website.
- We’ll send you a few short messages about your privacy.
- You’ll receive a message from a crisis responder letting you know they’re available to support you.
- The crisis responder will help you work through any issue, big or small.
- You can end the conversation at any time by sending the word STOP.
How does Good2Talk help protect my privacy?
At Good2Talk, respecting your privacy and protecting your safety are important to us. When you contact us, you might share things with a counsellor or crisis responder that are important to you. We want to reassure you that your conversation with us is private. This means that our staff won’t tell your experiences to anyone outside of Good2Talk unless they’re worried about your safety and we know your identifying information. To find out more, check out our privacy policy.
If you’d like us to remove your information (including message transcripts) from our records, you can respond with the word LOOFAH at any time. Please keep in mind that even if you request that we remove your information from our records, a record of the message transcript will remain on the phone that you used to communicate with us unless you delete it on the device.
Does Facebook see or store my conversation?
Facebook does not use Messenger data in their advertising systems, but they do store your conversation data when you use the app or website.
What can I talk about?
You can contact Good2Talk for support with any issue, big or small. You can get in touch about things like anxiety, loneliness, relationships, substance use, discrimination and more.
Are these services for me?
If you’re a current post-secondary student residing and studying in Ontario, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.
Are you an international student?
If you’re an international post-secondary student residing and studying in Ontario, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.


Who will I be talking to?
When you contact Good2Talk through Facebook Messenger, you’ll be talking to a trained, volunteer crisis responder. Crisis responders are dedicated volunteers from across Canada who are passionate about helping young people and are supervised by professional staff.

What can
I expect during the conversation?
Free, confidential support from a trained, volunteer crisis responder on a range of mental health and well-being topics.

How to
de-stress after seeking support
Seeking support can be intense for some people. If you’re feeling strong emotions, these self-guided Good2Talk resources may be helpful to you.

How are post-secondary students feeling about Good2Talk?
Good2Talk on Instagram
Whether it’s writing an essay, studying for exams, commuting or planning for the future, post-secondary is a busy time. Setting boundaries can have many benefits to your emotional, spiritual and physical well-being, including increasing your self-awareness, improving communication and feeling more in control of your life.
Here, Good2Talk outlines some ways to communicate your boundaries to friends, family members, and more.
A positive body image can help you feel confident and comfortable in your mind and body. Here, Good2Talk shares some influences on body image to keep in mind.
Take time to celebrate the things that make you unique and special, like your actions, humanity and interests.
#bodyimage #positivebodyimage #positivity #good2talk #ontario
For many people, post-secondary can be an exciting and, at times, stressful or overwhelming experience. Good2Talk can support students through a wide range of issues that may be impacting their mental health and well-being, including depression, anxiety, substance use, academic stress, personal or family relationships, loneliness, identity, financial concerns and other challenges.
By connecting with Good2Talk, post-secondary students can receive professional counselling, volunteer crisis support and information and referrals about mental health services and supports on and off-campus.
No matter what you’re going through, Good2Talk is available 24/7. We’re Good2Talk whenever you need us!
Are you feeling lonely?
Loneliness and isolation are feelings you may experience if you feel disconnected from yourself and the people around you. It’s common to feel lonely, isolated and disconnected sometimes and it can become challenging if the feelings last.
Here, Good2Talk shares some ways to feel better.
Good2Talk is available 24/7/365.
📱 To Connect:
Call: 1-866-925-5454
Text: GOOD2TALKON to 686868
For more information, head to 👨🏽💻 Good2Talk.ca
Are you stressed out? These mindfulness tips can help you find calm.
Good2Talk is available 24/7/365.
📱 To Connect:
Call: 1-866-925-5454
Text: GOOD2TALKON to 686868
For more information, head to 👨🏽💻 Good2Talk.ca
It’s totally understandable if you’re feeling anxious during post-secondary school. You might be worried about things like your grades, relationships, or what to do after you graduate. If you’re a student who’s experiencing anxiety, you’re not alone! Good2Talk reached out to post-secondary students for their top tips for managing anxiety. As you read them, you might find it helpful to notice which ideas resonate most for you.
Text GOOD2TALKON to 686868 to be connected or call 1-866-925-5454 to speak with a counsellor. Good2Talk’s services are available 24/7/365.
#GetReal #MentalHealthWeek