What happens when I call Good2Talk?

After calling 1-833-292-3698, you’ll be asked to select your preferred language (English or French).

After a short wait (about 10 minutes), you’ll be connected with a Good2Talk professional counsellor.

Next, you’ll either receive information about support resources nearest you and / or a referral, or you can chat with the counsellor about whatever’s on your mind.

Is Good2Talk confidential and anonymous?

Good2Talk is private and confidential. But what does that actually mean?

Your texting conversation with a volunteer crisis responder is confidential. To find out more about what that means, check out Good2Talk’s privacy policy, which includes information on duty to report.

Your phone conversation with a counsellor is private and confidential. To find out more about what that means, check out Good2Talk’s privacy policy, which includes information on duty to report.

Are these services for me?

If you’re a current post-secondary student residing and studying in Nova Scotia, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Nova Scotia, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention.

Meet our counsellors

What can
I expect during my conversation?

Free, confidential support from professional counsellors and volunteer crisis responders on a range of mental health and well-being topics.

How are
post-secondary students feeling about Good2Talk?

Very helpful conversation, first time using the service after a lot of issues. I appreciate you making yourself available overnight for people! It can feel shameful/intimidating to reach out so the positive/affirming/kind approach helped!

The Crisis Responder was really helpful lol and I didn’t feel any judgement from them when I was explaining myself and how u felt. They really created a safe space.

Exactly what I needed, exactly when I needed it.

You’re work doesn’t go unnoticed, thank you for supporting me during thought times.

Today could have been a really bad day. You helped me take an overwhelming feeling and cope with it. This bad moment didn’t ruin my whole day or week, all because I talked to you. To me, it was life changing.

I know that you must go through a lot, having to hear depressing stuff all day long. I just wanna say that you’re doing work that really matters and are underappreciated. Please continue helping people like me and be sure to take care of yourself as well ❤️

Crisis Responder, thank you so much for your help and kind words. You were very understanding and nonjudgmental, and appreciated every second of our conversation.

How are post-secondary students feeling about Good2Talk?

The Crisis Responder was really helpful lol and I didn’t feel any judgement from them when I was explaining myself and how u felt. They really created a safe space.

Exactly what I needed, exactly when I needed it.

Your work doesn’t go unnoticed, thank you for supporting me during tough times.

Crisis Responder, thank you so much for your help and kind words. You were very understanding and nonjudgmental, and appreciated every second of our conversation.

What happens when I call Good2Talk?