What happens when I call Good2Talk?

Free, confidential support from a professional counsellor on a range of mental health and well-being topics.

What happens when I call Good2Talk?

After calling 1-833-292-3698, you’ll be asked to select your preferred language (English or French).

You’ll then be connected to a Good2Talk Community Navigator who can help determine your needs.

Next, you’ll either receive information about support resources nearest you and / or a referral, or be connected to a professional counsellor to start a conversation.

Is Good2Talk confidential and anonymous?

Good2Talk is private and confidential. But what does that actually mean?

Your texting conversation with a volunteer crisis responder is confidential. To find out more about what that means, check out Good2Talk’s privacy policy, which includes information on duty to report.

Your phone conversation with a counsellor is private and confidential. To find out more about what that means, check out Good2Talk’s privacy policy, which includes information on duty to report.

Are these services for me?

If you’re a current post-secondary student residing and studying in Nova Scotia, you’re eligible for this service. Post-secondary institutions include (but aren’t limited to) colleges, universities, trade schools and Indigenous institutions.

Are you an international student?

If you’re an international post-secondary student residing and studying in Nova Scotia, you’re eligible for this service. If you need support navigating things like culture shock, discrimination, language barriers, feelings of homesickness and isolation or anything else that might be on your mind, Good2Talk is here for you.

Who will I be talking to?

When you call Good2Talk, you’ll be talking to a Community Navigator or a professional counsellor. Counsellors must have a degree in a relevant discipline along with work experience and knowledge of phone counselling and crisis intervention. Community Navigators must have a degree in a relevant discipline, a minimum of three years of experience in the health / human services field and be certified as Alliance of Information and Referral Systems (AIRS) professionals.

What can
I expect during my conversation?

Free, confidential support from professional counsellors and volunteer crisis responders on a range of mental health and well-being topics.

Contact us 24/7.
We’re Good2Talk whenever you need us!

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